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Best Rate Guarantee

Best Internet Rate Guarantee
Looking for the best Internet rate at KeysCaribbean, a luxury community of resort villas and marinas in the Florida Keys? Look no further-if you find a lower rate on any other website, we will beat it!

 

Keys Caribbean guarantees that every hotel reservation booked through www.KeysCaribbean.com is guaranteed to have the best rate publicly available on the Internet.

 

If you find a rate for our resort on another website lower than the best available Internet rate on the www.KeysCaribbean.com website, for the same room type and dates, and rate payment requirements (e.g. full prepayment requirement) and restrictions, we will not only match the lower rate you have found, but will also reward you for bringing it to our attention!

 

  • If you find lower rates at the time of booking, call that Keys Caribbean destination and we will match the rate.

 

You must do the following to claim our Best Internet Rate Guarantee:

  • Contact Keys Caribbean within 24 hours of booking your villa
  • Upon its verification of your claim, Keys Caribbean will honor that rate for the nights for which the lower rate was found, plus an additional 3-5 % discount.
  • Rooms on the other website must be publicly available and bookable on the Internet at the time of verification.

 

Please Note: This Guarantee does not apply to:

  • Rates for KeysCaribbean on other websites that are less than $10 per night lower than the rates on KeysCaribbean.com
  • Opaque or auction sites where the hotel brand and/or the specific hotel is not known until booking is finalized.
  • Packaged rates that include air, car rentals, taxes, service charges, meals, coupons, parking, services, or other services and amenities.
  • Qualified discount rates including, but not limited to, Government, AAA or Senior Citizen Discounts.
  • Unpublished, negotiated rates with corporations, travel agencies, groups, associations or other rates that are specifically agreed upon by Keys Caribbean and a specified and limited group, and are not publicly available.

 

Why Book on our Website?

  • Keys Caribbean guarantees that every reservation booked through our website is guaranteed to have the best rate publicly available on the Internet.
  • We use your credit card to hold your reservation-we don’t pre-charge your credit card in advance (except for full-prepayment specials and packages or reservations that may require a deposit).

Contact Us

"Stay" Safe with KeysCaribbean - Information about what we are doing to Help Slow the Spread of COVID-19

We’re preparing for a safe re-opening soon (June 1st is our goal date) with additional measures to keep you, your family, our employees, and contractors as safe as possible during your return to our Florida Keys paradise.

1. As recommended by the CDC’s social distancing guidelines, guests shall be advised to practice physical distancing by standing at least six feet away from other groups of people not traveling with them, including any area where guests or employees queue.

2. During all times in which the usage of masks/face coverings is recommended by the CDC and/or other local health authorities guests and employees or contractor will be required to wear a mask/face covering if unable to maintain 6 ft distance or inside of any building other than the guests rented space.

3. Contactless Check-In. Pre-arrival instructions including a digital door lock code will be emailed to each guest prior to arrival. No need to meet anyone face-to-face before entering the rental space.

4. If not wearing protective gloves, all employees shall follow CDC guidance regarding hand-washing. Employees shall wash their hands for at least 20 seconds, or use sanitizer when a sink is not available, after any of the following activities: using the restroom, sneezing, touching the face, cleaning, smoking, eating, drinking, accepting items from a guest, taking a break, and before a shift and as needed throughout the shift. When possible, employees shall wear gloves for added protection
and sanitation efforts. Proper hand hygiene, in accordance with CDC guidelines, should be followed prior to and after removing the gloves.

5. Cleaning products and protocols shall include EPA-approved disinfectants that meet CDC requirements for use and effectiveness against viruses, bacteria and other airborne and bloodborne pathogens.

6. ULV Fogging between guest stays with EPA-approved, non-toxic disinfectants that meet CDC requirements for use and effectiveness against viruses, bacteria and other airborne and bloodborne pathogens. ULV fogging will also be concentrated on non-removable bedding in each rental space.

7. In anticipation of individual concerns of guests, housekeeping shall not enter a guest room during a stay unless specifically requested, or approved, by the guest, or to comply with established safety protocols. Housekeeping shall maintain the practice of cleaning rooms thoroughly following check-out.

8. Professionally laundered linens and towels with the warmest allowable temperature so as not to degrade the quality of the product.

9. Non-emergency maintenance issues will be scheduled after guest departure to reduce contact risks for both our guests and our contractors. If assistance is needed during your stay we will ask for permission to enter the rental space to conduct necessary repairs as timely as we possibly can, however, please keep in mind delays could occur as our contractors do provide services to others outside of KeysCaribbean.

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